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Video Player Requirements
For the best presentation viewing experience, we recommend the following:
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For Windows
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Microsoft Windows 10, Windows Server 2008 (requires the Desktop Experience), Windows 8, Windows 7, Windows Vista
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Microsoft Edge, Microsoft Internet Explorer 7.0 or later (IE8 or later required if using the Mediasite 7 multiview player), Mozilla Firefox, or Google Chrome
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Windows Media Player 9.0 or later (IE only)
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If native HTML5 video playback isn't supported, either Adobe Flash Player (Mediasite 7.0.25 and later) or Microsoft Silverlight® 5.0 or later for Smooth Streaming playback is required (earlier Mediasite releases)
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Broadband Internet connection (3.0 Mbps or higher download speed)
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For Macs
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Mac OS X 10.5.7 or later
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Apple Safari, Mozilla Firefox, or Google Chrome
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If native HTML5 video playback isn't supported, Adobe Flash Player for Smooth Streaming playback is required (viewers are prompted to install this when attempting to view a presentation)
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Broadband Internet connection (3.0 Mbps or higher download speed)
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iPad
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iPad (3rd generation and higher), iPad Air, iPad Air 2, or iPad Mini (1st generation and higher)
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Apple iOS 8.0 or later
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Apple Mobile Safari™
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Wi-Fi or cellular data connection (3G or higher or higher for better results)
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iPhone/iPod requirements
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iPhone 5 and higher, iPod Touch (5th generation or higher)
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iOS 8.0 or later
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Apple Mobile Safari
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Mediasite Mobile App (free download available from the Apple app store; not required for iOS 10+)
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Wi-Fi or cellular data connection (3G or higher or higher for better results)
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Android requirements
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Android™ 4.4 or later
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Chrome browser
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Wi-Fi or cellular data connection (3G or higher or higher for better results)
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Microsoft Surface
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Windows 10, 8.1, or 8
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Microsoft Edge or Internet Explorer 10.0 or later
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Wi-Fi or cellular data connection (3G or higher or higher for better results)
FAQ - Frequently Asked Questions
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Why doesn't the presentation appear?
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If you're using a pop-up blocker, configure it to allow this site's pop-ups. You will need to change settings in your browser.
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Why can't I hear audio?
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Check that the computer you are using has speakers.
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Check your volume controls. There are three areas you may find volume controls:
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Player volume: Look for volume icon inside the Player.
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Computer volume: Adjust the volume slider and confirm that Mute is not selected.
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External computer speakers (optional): Your speakers may have a volume control dial or knob that you can use to increase or decrease the volume level.
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